Terms

What you are agreeing to

These terms are a contract between you and Nirvaana AI, Inc., a Delaware corporation (“Nirvaana”, “we”). They took effect on 28 September 2026; this version is dated 10 October 2026. By creating an account or using nirvaana.ai, the Nirvaana apps, the nirvaana package or the Nirvaana API (together, the Service), you agree to them and to the Privacy policy. If you do not agree, do not use the Service.

Who can use it

Nirvaana is for people 18 and over. You must be 18 or older to open an account, as the AI services it works with require of their own users. If the month and year you were born show you are under 18, we refuse the account and delete what the sign-in created. An account opened by someone 13 to 17 before 20 October 2026 keeps working, under the rules for members under 18 in the Privacy policy; that member accepted these terms themselves, as an adult does, and we did not ask a parent or guardian to say yes. An account we learn belongs to someone under 13 is deleted. When you accept these terms we record the version and the day. If you are under 18, the law where you live may give you rights an adult does not have, such as undoing an agreement; nothing here takes them away. A member 13 to 17 can start the subscription themselves, as an adult can; “Refunds” below says what happens if they, or their parent, want it undone.

One person, one account. You may connect several apps and terminals to it; each is listed in Settings, and you can sign any of them out. Keep your sign-in and second step to yourself. Everything done under your account is treated as done by you, until you tell us it was not. You are responsible for the names and details of other people you put into your world, as you would be for a notebook.

What Nirvaana is, and is not

Nirvaana is a place to build worlds: your own (facts, promises, decisions, files) and the shared worlds you build with the people you choose, kept by an AI that acts for you only when you say yes. It is software. It is not a lawyer, doctor, accountant, therapist or financial adviser, and nothing it says is professional advice.

Nirvaana is an AI, not a person. It can be wrong, so check anything that matters. If you or someone else may be hurt, call a person now; Nirvaana cannot. What it does when it sees signs of crisis is published at /help/safety.

The approval rule

• Nirvaana is built to stop before any step that sends, posts, pays, signs or deletes, and hand it to you. The check is automatic and not perfect. If a page needs a final button, you press it.
• Nothing from your private memory enters a shared world until you approve a card that shows the exact words and who will see them. If the audience changes while the card is on your screen, the approval is refused and you are shown the new audience.
• A scheduled task only asks; it runs when you say yes.
• Apps and terminals you connect, including your own AI tools, can read your world and propose to it, and cannot approve anything, except what your settings let them do for you: where those features are switched on, send a direct message as you (which you can turn off in Settings), or take a teammate’s handoff (only if you turn that on). They are built not to write to it directly; until a fix we are rolling out is in place, a terminal may still be able to add a file to your files, store or remove a file attached in chat, and hand one of your own Team chat messages to a world’s Nirvaana. An approval started in a terminal is confirmed by you in your browser.

We built these rules into the database and the code, not only into the AI’s instructions. They are the point of the product. They are not a guarantee that the AI will never make a mistake inside a step you did approve.

Your content

• You own it. Everything you put into Nirvaana and everything in your world stays yours.
• Licence to run the Service. You give us a worldwide, non-exclusive, royalty-free licence to store, copy, process, transmit and display your content only as needed to run the Service for you and the people you share worlds with, including sending it to the providers named in the Privacy policy so they can process it for us. The licence ends when the content is deleted, except for copies in backups until they expire and for content you put into shared worlds (below).
• No training. We do not train models on your content. Anthropic, whose models write Nirvaana’s replies, may not either under its commercial terms. The Privacy policy names every provider that receives your content and what its terms allow it to do, including the one whose terms do not yet rule out training.
• Shared worlds. When you approve a fact, rule, entry, message or file into a shared world, you give that world’s members a licence to read and use it inside Nirvaana for as long as the world exists, even if you later leave. If you delete your account, the facts, rules, lessons, files and goals you added stay, with your name taken off; your Team chat messages, entries, standups, the retros you ran and the meeting notes you filed are deleted, as the Privacy policy describes. Do not put into a shared world anything you do not have the right to share. Content you approve into a company’s world is the company’s record.
• Feedback you give us about the product may be used freely and without payment.

AI output

• Replies, drafts, files, images and code that Nirvaana generates for you (Output) are yours to use, subject to these terms and to the rights of others. We claim no ownership of Output.
• Output can be wrong, incomplete, out of date or biased. Nirvaana cites a world’s facts only when the server can verify the citation; the rest of a reply is the model’s own words. Output about real people, companies or events may be inaccurate; check it before you rely on it or publish it.
• Under current US Copyright Office guidance, material generated by AI without sufficient human authorship is not protected by copyright. We make no promise that any Output is copyrightable. Where you edit, arrange or add to Output, your own contribution may be protectable.
• Other people may receive similar or identical Output; that is not a breach of these terms.

Membership and payment

Nirvaana is a subscription. It costs $9.99 a month, the same for everyone, plus any tax we are required to collect. We may give a membership to some people (a tester, a friend of the company); nobody is charged for one. If we ever offer another plan or price, its terms are shown to you at checkout in the same way before you agree.

The free trial. Your first 7 days are free. We ask for a card at the start and charge nothing during the trial. When the trial ends, your card is charged $9.99 automatically, and then every month until you cancel. We email you a reminder before the trial ends. There is one free trial per person, per email address and per card: if the card has had a Nirvaana trial before, it is charged $9.99 when you start, and the page tells you so before you agree.

What you agree to, and the copy you keep. Before you are charged anything, we show you, beside the button, that it renews automatically, the price and how often it is charged, when the trial ends, and how to cancel. You agree by ticking the box (it starts unticked) and pressing the button. We then email you those terms, with how to cancel, for you to keep. We keep a record of what you were shown and when you agreed for at least three years, or a year after your subscription ends if that is later, as California law requires.

Cancelling. Cancel at any time in Settings, under Billing, with one press of Cancel subscription; Manage subscription there (Stripe’s page) cancels too, and so does writing to hello@nirvaana.ai. There is no offer to make you stay first; if we ever show one, you can still cancel in one press. Cancel during the trial and you are never charged. Cancel later and it stops at the end of the month you have paid for, and you are not charged again. We email you to confirm. When a subscription stops, Nirvaana becomes read-only: you can still sign in, see and download everything, and nothing is deleted because it stopped.

Refunds. We do not refund part of a month, except where the law requires it. If you are under 18, the law where you live may let you undo this agreement: if you, or your parent or guardian, ask us at hello@nirvaana.ai, we cancel it at once and refund your most recent payment in full, or more if that law requires.

Changes and failed payments. If the price changes, we email you at least 7 and no more than 30 days before the new price applies to you, with how to cancel. If a payment fails, Stripe tries the card again over the next few days; if you have paid before, everything keeps working for up to 7 days, and otherwise Nirvaana is read-only until the card is updated. A membership includes fair-use limits on model usage and the cloud computer, shown in the app; we may slow or pause use beyond them.

Using it well

Do not:

• let anyone under 18 use your account, or open one yourself if you are under 18;
• use the Service to harm, harass, stalk, defraud, impersonate or unlawfully watch anyone, or to collect personal information about others without the right to;
• upload content that is illegal, that infringes someone’s rights, that depicts a real person in a way that could harm them, or that carries malware;
• try to make Nirvaana act outward without a yes, to extract its private instructions, or to get past the doorkeeper, the approval gate, the spend limits, the rate limits, or another person’s world;
• probe or attack the Service, other people’s worlds or our providers, or scrape the Service;
• resell access, share an account, or use the API or the nirvaana package other than as documented;
• rely on Output for a high-risk decision (medical, legal, financial, employment, housing, insurance, safety) without a qualified person reviewing it;
• use the Service in a way that breaks the usage policies of the model providers we rely on.

We may remove content that breaks these rules, and suspend or close an account that does, and we tell you when we do unless the law prevents it.

Copyright complaints

If you believe content in Nirvaana infringes your copyright, send a notice under the Digital Millennium Copyright Act to our designated agent: Copyright Agent, Nirvaana AI, Inc., 335 Russell Blvd, Davis, CA 95616, United States; (510) 726-0429; hello@nirvaana.ai. By email, put “Copyright” in the subject. Include what is infringed, where it is in Nirvaana, how to reach you, a statement of good faith belief, a statement under penalty of perjury that you are the owner or authorised to act, and your signature. We remove or disable the content and tell the person who posted it, who may send a counter notice. We close the accounts of people who infringe repeatedly.

Shared worlds

A world’s owner sets its rules, invites and removes members, where it is switched on changes their roles or moves them between its moons, and may retire facts. What a member puts into a world stays when they leave. When they delete their account, what the world keeps and what goes with them is as the Privacy policy describes. We do not moderate worlds unless the law or these terms require it; disputes between members are between them, and we may remove content or members to enforce these terms. When a world’s owner deletes their account, the world passes to another member; a company’s world stays with the company; a world with nobody else in it or in its moons is deleted with the account.

Connected tools and the nirvaana package

The Nirvaana API and the nirvaana package are for use with your own account, under these terms, the API documentation and our rate limits. Sessions you create for apps and terminals are yours to revoke. Terminal and package sessions cannot approve anything and are built to read, not write, by design, and we will not change that on request; the few writes a terminal may still be able to make until a fix is in place are named in the Privacy policy. The package is licensed for use with your Nirvaana account only; its LICENSE file grants no right to copy, modify or redistribute it. We may change the API with notice, and may revoke API access for abuse. If you build something for other people on our API, you are responsible for them, for telling them they are dealing with an AI, and for their being old enough.

The cloud computer

The cloud computer is a browser Nirvaana can drive for you, on a machine of its own. It is built to stop before it sends, pays, signs, deletes, submits or posts, and to ask you to press that button yourself. It may fail on pages whose labels are not in English, or whose buttons are icons without words. Sites you sign in to through it are yours to deal with; we are not a party to those relationships. The machine holds whatever the browser saves, including passwords Chrome offers to keep; a machine nobody has used for 30 days is destroyed, and you can forget it in Settings at any time. It is not available to members under 18.

Our rights in the Service

The Service, its design, its code, its instructions to the model, the name Nirvaana and its marks are ours or our licensors’. These terms give you a personal, revocable, non-transferable right to use the Service; nothing else. You may not copy, reverse engineer or decompile the Service except where the law allows.

Third-party services

Sign-in providers, the cloud computer’s sandbox, payment processing, the services you connect and your own AI tools are provided by others under their own terms. We are not responsible for them.

When you connect a service, you confirm that its terms, and your school’s or employer’s rules, let you connect it to Nirvaana that way (for example, an access token you make in your school’s Canvas). Where you connect a bank or brokerage, Nirvaana uses Plaid Inc. (“Plaid”) to gather your data from financial institutions. By connecting one, you grant Nirvaana and Plaid the right, power and authority to act on your behalf to access and transmit your personal and financial information from your financial institution, read-only. You agree to your personal and financial information being transferred, stored and processed by Plaid in accordance with the Plaid End User Privacy Policy.

Ending it

You can delete your account at any time in Settings, or by writing to us. It is erased a day after you ask, and until then you can sign in and keep it. We can suspend or close your account if you break these terms, if the law requires it, or, with 30 days’ notice, if we stop offering the Service. On closure we delete your data as the Privacy policy describes, and where we can, we give you the chance to download it first. The sections on your content, AI output, our rights, disclaimers, liability, indemnity and disputes survive.

Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT OUTPUT IS ACCURATE, THAT NIRVAANA WILL REMEMBER OR RECALL ANY PARTICULAR THING, OR THAT THE APPROVAL RULES WILL PREVENT EVERY ERROR. Some places do not allow these exclusions; there, they apply as far as the law allows.

Limits on what we owe you

TO THE FULLEST EXTENT THE LAW ALLOWS, NIRVAANA AND ITS OFFICERS, EMPLOYEES, CONTRACTORS AND PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL OR OPPORTUNITIES, ARISING FROM THE SERVICE OR OUTPUT, HOWEVER CAUSED. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THOSE 12 MONTHS OR US$100. These limits do not apply to liability that cannot be limited by law, including for our fraud, gross negligence or wilful misconduct.

Indemnity

You will defend and indemnify us against claims arising from your content, from your use of the Service in breach of these terms, or from your violation of anyone’s rights.

Disputes

California law governs these terms, without regard to its conflict-of-law rules. Before filing any claim, write to hello@nirvaana.ai with “Dispute” in the subject and give us 60 days to resolve it.

Any dispute not resolved informally will be settled by binding individual arbitration administered by JAMS under its consumer rules, in Yolo County, California, or by video, applying these terms and California law. The Federal Arbitration Act governs this section. We pay the arbitration fees for consumer claims under US$10,000 unless the arbitrator finds the claim frivolous. Either side may instead bring an individual claim in small claims court, and either side may ask a court for an injunction to protect intellectual property or to stop unauthorised use of the Service. Claims may be brought only on an individual basis, not as a plaintiff or class member in any class, consolidated or representative action; if that sentence is found unenforceable for a claim, the claim proceeds in court, not in arbitration. You may opt out of arbitration by writing to us within 30 days of first accepting these terms, with your account email and the words “opt out of arbitration”. Nothing here prevents you from seeking public injunctive relief in court as California law provides.

For anything not covered above, you and we agree to the exclusive jurisdiction of the state and federal courts in Yolo County, California.

California consumer notice

Under California Civil Code section 1789.3, California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. The Service is provided by Nirvaana AI, Inc., 335 Russell Blvd, Davis, CA 95616, hello@nirvaana.ai.

Changes

We may change these terms. For a change that matters to you, we email account holders at least 30 days before it takes effect, and the date at the top changes. Continued use after that date is acceptance; if you do not agree, delete your account before then.

Everything else

These terms and the Privacy policy are the whole agreement between us. If a part is unenforceable, the rest stands. We may assign these terms to a successor of the business; you may not assign them. A delay in enforcing a term is not a waiver of it. Notices to you go to your account email; notices to us go to hello@nirvaana.ai and to Nirvaana AI, Inc., 335 Russell Blvd, Davis, CA 95616.

Contact

hello@nirvaana.ai. If something here does not sit right with you, say so; at this size, it can still be changed.